Welcome to the Community Research Institute!

We're here to help prepare Gen Z for the workforce, and the workforce for Gen Z!

What is the Community Research Institute?


We are a partnership between the Charleston Southern University Hans A. Nielsen College of Business and The Good Doctors of Abbey Research

The CRI was born at the start of the COVID-19 pandemic out of an immediate need to provide remote internships for graduating CSU seniors. 

Since then, we've partnered with Professor Emory Hiott's Market Research course to conduct current and relevant research about Gen Z students and workers!

Learn more about our work below!

Why do we study generations?

The CRI is run by Dr. Kristen Donnelly and Dr. Erin Hinson, The Good Doctors of Abbey Research (two older Millennials). Our work as corporate trainers has always focused on understanding generational differences.


With access to and engagement with members of Gen Z (born between 1995-2012), we saw a great opportunity to help bridge the gap we are seeing between this generation and the folks coaching, leading, managing, and employing them.

Age Cohorts Impact Workplaces

Problems between generations have always impacted the workforce, and in the last few years, we've seen a significant rise in multi-generational conflicts at work.

Multi-Generational Approach to Company Culture

We all work in multi-generational environments. Our teaching method provides key contexts to help you bridge these gaps.

Fresh and Updated Research

Since we work with members of Gen Z in several capacities, we have access to the latest research and anecdotal evidence.

Practical and Relevant Solutions

We believe that research is useless if it's not understandable and applicable. We guarantee our trainings offer pragmatic and relevant solutions. 

Meet The Good Doctors 

We believe that empathy is a skill, not a superpower. 

We are corporate trainers who focus on employee engagement and retention with approaches and insights that get to the root of discontent, poor morale, and miscommunication, the key factors in employee turnover. 

We are both educators with social science PhDs. We have lived and studied around the United States and around the world, exposing us to a beautiful range of identities, experiences, and worldviews. Our work in multiple international conflict zones taught us that we can understand a person’s words and actions without supporting or endorsing them.

Dr. Kristen Donnelly

President and founder

Dr. Erin Hinson

vice president

Where to find us