Gen Z at Work: An Introduction to Empathy & Emotional Intelligence

  • CRI Course
  • Gen Z at Work: An Introduction to Empathy & Emotional Intelligence
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Empathy Training

10 Lessons

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Gen Z at Work: An Introduction to Empathy & Emotional Intelligence

Learn about the creation of the Community Research Institute and its partnership with Abbey Research, why it exists, and how this course fits into the picture.

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In week two, you will learn the definition of Emotional Intelligence and be introduced to Abbey Research's famous ‘trampoline talk’ to help you better understand EQ.

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This week we'll explore Dr. Brené Brown's definition of 'vulnerability' and you'll learn why it's a key skill related to emotional intelligence.

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This lesson will help you explore how and when you respond to situations defensively. It will then provide some communication models to help you learn different approaches.

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In this lesson, you'll be examining the concept of defensive leadership through the case study of the Larry Nassar abuse scandal within USA Gymnastics.

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For this lesson, you'll be working on understanding your cultural and personal values. Knowing your values is a big part of practicing empathy.

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We'll be looking at our concept of empathy and learning why we think it's much more about understanding than emotions.

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This week we'll be spending some time with the idea of intersectionality and learning about how active listening and asking better questions can help us understand difference.

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For this lesson we'll be exploring the concept of emotional literacy and then spend some time unpacking how we tell ourselves stories that impact how we live and work.

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We'll finish the course by explaining why America has a toxic culture of burnout, and give you steps to practice healthy self-care and boundary setting.

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About the teacher

The Good Doctors

This course is taught by The Good Doctors of Abbey Research and the Co-Founders of the Community Research Institute - Dr. Erin Hinson and Dr. Kristen Donnelly. They are both educators with social science PhDs. They have lived and studied around the United States and around the world, exposing them to a beautiful range of identities, experiences, and worldviews. They have a history of being obnoxiously curious - which means they have always been interested in how and why people do what they do.

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